Friday, December 4, 2009

Minor Frustrations

The past couple of days have hit me with a few frustrating situations. Not major, but thing that leave you grumbling with an urge to kick somebody.
I bought myself a new refrigerator, as my old one is dying. Bought online, taking advantage of post-thanksgiving sales. Only one minor problem: it doesn't all. I suspected there might be a problem when I was taking out of the (very beat up) shipping carton, and found a large oil stain at the bottom. So a wonderful series of calls with the charming people at "customer service" later, I'm nearing a solution. My desire was rather simple: take the defective fridge back, and give me a working one. Apparently, that's awfully complex. First, having worked some tech support in the past, I understand their urge to start with basics, like "is it plugged in?" and "is the outlet working?", but at some point they should understand that I have RTFM'd and covered all the basics. No, I don't want a refund; I want a working refrigerator. After talking to several different departments, and holding for a long long time, I think we've got it taken care of, but there's still the potential for additional screw ups.
Then there's cars. I offered to take care of a minor repair on a friends car, a newer Chevy sedan. Dear Chevy: when did you decide to use the oddest size bolt heads imaginable? I know you want buyers to use dealerships for even minor repairs, but some of these were ridiculous. 13/32's? That socket hadn't been used in the 25+ years in my toolbox. Having some metric and some standard bolts on the same housing? What are you thinking? Repair completed, but they sure made it harder than it needed to be (especially when it was 26 degrees outside at the time).
Which brings me to a certain lady friend with a computer problem, specifically the "blue screen of death". I should know better than trying to explain to someone who's computer illiterate that the only solution is drastic: the "nuclear option". She didn't like that answer, and kept demanding that I find a simpler solution. She even offered multiple sexual favors if I could find an easier way to solve the problem. But sometimes reality bites. She's currently trying to find someone else who'll tell her what she wants to hear. Good luck with that.
And it's 8 degrees outside. Not exactly inviting.

No comments: